Which train booking app is the cheapest in the UK?

In our test of 22 routes, Choo Choo offered the best or joint-best price on 68% of journeys, with 7 outright wins with the second best only having 3 outright wins. Click here to see the test.

Does Choo Choo charge booking fees?

We don't charge a booking fee. We do however apply a 15% split saving share, which only applies when we've actually found you a saving, so you're never paying more than you should.

What is Split Ticketing?

Split ticketing means buying two or more tickets for the same journey at separate fare points. It’s legal and can reduce the total price significantly. See the National Rails explanation here.

When can I claim delay compensation?

You’re usually entitled to compensation if your train arrives 15–30 minutes late but it varies by operator. This is why Choo Choo automatically alerts you when you’re eligible, so you never miss a refund.

Is Choo Choo a legitimate UK train booking app?

Yes. Choo Choo is National Rail accredited and processes tickets through the same national systems as all major UK ticketing retailers.

Cheap train tickets to Ipswich

Ticket Office Hours

05:00 - 21:20 Monday - Saturday

07:15 - 22:00 Sunday

Parking

Up to 426 parking spaces available

Up to 24 accessible parking spaces

Pick Up & Drop Off

Drop-off / Pick-up point available

Attention

Temporary Car Parking Changes: From Thursday 10th to Sunday 13th July inclusive, some changes to normal car parking arrangements at Ipswich station will be in place, in connection with the Ed Sheeran music concerts. The West End car park (located next to Platform 1) will be closed and on Friday 11th, Saturday 12th, and Sunday 13th July, the pick-up / drop-off area at the front of the station, including the accessible car parking bays, will be closed from around 21:00 until close of service. Alternative accessible car parking will remain available in front of the multi-storey car park.

No Booking Fees, Ever

Book your train tickets with zero extra charges-what you see is what you pay.

Split Ticket Savings

We automatically find and book split tickets to get you the cheapest possible fare on every journey.

Delay Compensation Alerts

Get notified when you’re eligible for delay compensation, see exactly how much you can claim, and go straight to the claim page.

Real-Time Travel Updates

Stay informed with instant alerts on train delays, cancellations, platform changes and rail strikes.

E-Ticket in Your Wallet

Buy e-tickets in seconds and add them directly to your phone’s wallet for a seamless travel experience.

Personalize Travel, Your Way

Save your favourite routes, add Railcards, and customise travel preferences for a smoother, smarter journey.

Trains to Ipswich Station Details Ticket Office Opening Hours Accessibility Additional Info FAQ

Ipswich Railway Station

Ipswich Railway Station is the main rail station serving the town of Ipswich in Suffolk and acts as an important gateway to the East of England. The station handles a high number of passengers each year and offers strong connections between Suffolk, London and other major regional destinations.

Direct train services run to locations including London Liverpool Street, Norwich, Colchester, Cambridge, Peterborough and Felixstowe. The station is primarily served by Greater Anglia, with frequent routes connecting Ipswich to London and towns across East Anglia.

How to get to Ipswich Railway Station

Bus: A range of local bus services stop close to the station
Cycling: Secure cycle parking facilities are available at the station
Parking: A station car park is available nearby
Taxi: Taxi ranks are located outside the station entrance

Looking to book your journey? Get cheap train tickets with Choo Choo. Download the app or search for tickets on the website.

Address
Ipswich station, Burrell Road, Ipswich, Suffolk, IP2 8AL
Phone Number
0800 028 28 78
Parking Capacity
Up to 426 parking spaces available
Pick Up & Drop-off point Yes

Ticket Machine Yes
Staff help Yes

Monday - Saturday
04:30 - 01:00
Sunday
07:00 - 01:00

Staff help Yes
Step-free access coverage Yes
Step-free access notes
A, Compliant step-free access to all platform(s)
Ramps for train access No
Wheelchairs Yes
Induction Loop
Induction loops are at designated listening areas

Food & Drink Yes
WiFi Yes
Toilets Yes
Showers No
Baby changing Yes
Shops Yes
ATM Yes
Cycle storage / Spaces
Yes / 200 Spaces
Sheltered cycle storage Yes
Bus Yes
Customer Services Yes
First Class Lounge Yes
Luggage Storage No
Lost & Found Yes

Frequently Asked Questions

Delay Repay & Compensation

If your journey was delayed, you may be entitled to compensation. Choo Choo makes it easy to track your eligibility and process your claim.

When Can You Claim Compensation

DR15 (Delay Repay 15)

Compensation starts at 15 minutes delay

15 - 29 min → 25% refund
30 - 59 min → 50% refund
60+ min → 100% refund (for that leg)
120+ minutes → 100% Refund (for both legs)

DR30 (Delay Repay 30)

Compensation starts only at 30 minutes delay

30 - 59 min → 50% refund
60+ min → 100% refund
120+ minutes → 100% Refund (for both legs)

Missed Connection

If a delay made you miss a connection, you can claim for:

The full journey
Or the unused portion

Downgrade or No Reserved Seat

If you paid for First Class but sat in Standard, or
Had no reserved seat despite paying
You may claim a partial refund

Train Cancellation

Full refund if you didn't travel
Partial refund or Delay Repay if you travelled on a different train with a delay

Alternative Transport Costs

If you had to use a taxi or bus due to cancellation or disruption → You may claim a refund with a receipt by contacting the Train Operating Company at fault.

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